Social Media Analysis: How To Leverage Data Insights to Assess Performance

If you’ve ever wondered how to analyze social media data in a way that actually moves your brand forward, you’re not alone.

It’s easy to assume social media data analysis begins and ends with surface-level metrics, but the real value comes from digging much deeper: understanding your audience, knowing how your campaigns perform, and translating all those numbers into smarter strategies.

In this article, I’ll walk you through how I approach analyzing social media data, the tools I rely on, the strategies that help me make every insight count and some tips I got from Dominic Edmundson, social media lead at 28Digital.

Key takeaways

• How does a social media analysis help make better marketing decisions? By grounding decisions in data rather than intuition, social media analysis helps marketers prioritize channels, refine content, spot trends, benchmark performance, and prove ROI.

• How to do a social media analysis? An effective social media analysis combines cross-channel performance reviews, campaign tracking, content evaluation, audience insights, and competitive benchmarking to uncover actionable opportunities.

• What tools to use for an effective social media analysis? The most effective social media analysis relies on a mix of native platform analytics for audience insights, Socialinsider for content and competitive analysis, and GA4 for tracking traffic and conversions.

What does social media data analysis represent?

Social media data analysis represents the structured process of collecting, examining, and interpreting data from your social networks to answer questions about your audience, your performance, and your market.

Instead of stopping at counting likes and shares, analyzing social media data means uncovering deeper insights— evaluating campaign effectiveness, and truly understanding how your content resonates.

At its core, the analysis of social media data is about turning raw numbers—like engagement rates, impressions, or follower growth—into clear narratives that explain what’s working and what needs a fresh approach. It empowers teams to move from generic reporting to actionable social media strategy analysis, giving you confidence that your next steps are built on evidence, not guesswork.

This approach to social media analysis allows brands to move beyond assumptions and use real insights to guide every move.

How does a social media analysis help make better marketing decisions?

Effective marketing decisions rely on facts, not just intuition. By consistently analyzing social media data, you unlock several advantages that push your strategy ahead of the competition:

• Prioritize your top-performing social media channels: Social media channel analysis reveals where your brand gains the most engagement, helping you focus your resources for maximum impact.
• Set industry-specific benchmarks and compare your performance: Running a social media brand analysis lets you measure your progress against competitors, giving you a clear understanding of your position within your industry.
• Understand what content your audience prefers: Through a social media content analysis, you can easily identify which topics and formats resonate most, so you can continually refine your strategy.
• Spot emerging trends in your niche or industry: Analyzing social media data helps you stay ahead by revealing new themes and content patterns gaining traction.
• Prove your social media ROI: The analysis of social media data will help you connect your efforts to business goals, demonstrating the true value of your social campaigns.

How to do a social media analysis?

Conducting an effective social media analysis doesn’t need to be overwhelming—especially with tools like Socialinsider at your side.

Cross-channel performance analysis

One of the most powerful ways to analyze social media data is through cross-channel analysis. Instead of looking at each platform in isolation, this approach brings all of your social networks together for a truly holistic view.

With Socialinsider, you can get aggregated data across channels—seeing high-level trends and performance at a glance.

But the magic doesn’t stop there. Socialinsider’s social media analytics platform also offers detailed breakdowns for key metrics: audience growth, engagement rates, and organic value, so you can see exactly which channels are delivering the strongest results.

This kind of analysis of social media data is essential for understanding your overall brand health and finding hidden opportunities.

When I asked Dominic what his social media analysis process looks like, he told me:

There are four different layers that I tend look at, and those would be: engagement, performance, audience, and then the content as well.

Campaign analysis

When it comes to analyzing social media performance data, it’s critical for me to understand the impact of each individual campaign—not just my overall presence.

That’s where Socialinsider’s Query Builder comes in handy. With this feature, I can easily tag and organize my content according to specific campaigns, product launches, or themes, making campaign analysis both efficient and precise.
By using content tagging, I can group posts based on hashtags, keywords, or custom tags that match each campaign.

The Query Builder takes the guesswork out of the analysis of social media data by letting me filter and compare results across different timeframes and platforms.

With Socialinsider, I’m able to answer critical questions in my social media content analysis:
- How does my latest campaign perform across channels?
- Which posts within a campaign are driving the highest engagement?
- Is my campaign resonating differently with audiences on each platform?

This specific approach to social media campaign analysis ensures that I’m not only reporting on overall brand performance but also optimizing strategies for future campaigns.

Competitive analysis

Competitive analysis is essential when it comes to truly understanding your position in the social landscape. Rather than analyzing social media data only in isolation, smart brands turn to benchmarking to compare performance against both direct competitors and industry leaders.

Socialinsider makes competitive analysis remarkably straightforward and insightful.

What I particularly like about it is its in-depth benchmarking features, which allow you to line up your social performance—across channels and metrics—side-by-side with competitors in your market.

By leveraging this type of social media data analysis, you quickly spot what you’re doing well and pinpoint areas where your approach could be refined.

With Socialinsider, you can unlock vital metrics such as:

• Audience growth: See whether you’re gaining followers at a pace that matches, exceeds, or lags behind your competitors.
• Engagement rates: Discover which brands in your niche are truly connecting with their communities, and determine what drives their success.

Here's Dominic's insight as well:

It’s always useful to keep an eye on competitors to spot potential blind spots or obvious gaps. You can also look at who’s engaging with their content and whether that’s the audience you actually want to attract. High engagement alone isn’t meaningful if it’s not the right audience, which is why it’s important not to get distracted and stay focused on your own strategic goals.

• Content performance breakdowns: Analyze which post types and formats or content pillars are most effective for you and your competitors.

• Organic value: One of Socialinsider’s standout features (and one of my personal favorites, I might add), Organic Value provides a data-driven estimate of what your unpaid (organic) social activity is truly worth, giving you a powerful way to demonstrate ROI even if you’re not heavily investing in paid campaigns.

Bringing in the value of competitive insights with the leverage between social actions and business value, I personally believe that Socialinsider’s competitive analysis is truly impactful, offering the ability to prove your social strategy with data that leadership wants to see.

By presenting how your growth compares to key rivals— leadership gets exactly what they need: objective insights that validate your efforts, support your recommendations, and justify further investment in your strategy.

And here's Dominic's addition

It’s important to benchmark performance on a quarterly or biannual basis, depending on your resources, to identify opportunities and refine your strategy. Social media is constantly changing, but you can’t react to every short-term fluctuation. If you do, you lose focus. The key is finding a balance between adapting and staying committed to the strategy you’ve developed.

What tools to use for an effective social media analysis?

Choosing the right tools is half the battle when figuring out how to analyze social media data efficiently. Here are the platforms I rely on for thorough, efficient social media data analysis across all stages of my performance report creation.

Native analytics for audience data

While advanced analytics platforms are invaluable for deep and cross-channel analysis of social media data, I always make room for the native analytics dashboards provided by each platform.

For example, if I want to analyze social media data by age, gender, location, or even active hours, the native dashboards are my go-to solution.

Lastly, here's Dominic's opinion:

Using native analytics tools on each platform is essential because they allow you to understand your audience in much greater depth. Since these tools are built into the platforms themselves, they often provide insights you can’t get from third-party tools. Whether it’s LinkedIn, TikTok, or Instagram, each platform offers robust analytics—although it’s easy to get lost in the data.

Socialinsider for in-depth content and competitive analysis

I need to be honest with you. For me, at the core of any social media strategy analysis is Socialinsider. And that's because its robust dashboard lets me quickly analyze social media data at both the macro and micro level, whether I’m doing a thorough social media brand analysis or a granular social media content analysis.

What I like most about this social media analytics tool is how seamlessly I can compare performance across channels, track organic value, and benchmark my results against key competitors.

And I need to say that thanks to its Executive Summary and now AI assistant, I don’t just get access to performance numbers, but understand exactly what’s driving results.

With Socialinsider, analyzing social media data is less about guesswork and spreadsheets, and more about making confident, data-driven decisions that truly move my strategy forward.

GA4 – for tracking social media traffic and conversions

Analyzing social media data doesn’t stop on the platforms themselves. And for this analysis part, I turn to Google Analytics 4 (GA4), which helps me understand how my social efforts translate into website visits, actions, and conversions.

With GA4, I can analyze social media traffic to see which posts or channels are driving real business outcomes, making my analysis of social media just as valuable to my wider marketing goals.

Final thoughts

Here are some honest thoughts: at the end of the day, effective social media data analysis isn’t just about reports; it’s about answering the questions that matter, optimizing content and campaigns, and making decisions that actually move the needle.

By regularly reviewing and breaking down the numbers, I’m able to stay proactive, adjust campaigns in real time, and demonstrate clear ROI from my efforts. The ongoing process of analyzing social media data also gives me the clarity and confidence I need to push for bold ideas and continuously improve—making every campaign smarter than the last.

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FAQs about social media analysis

How to do a social media content analysis?

The key steps to follow during a social media content analysis are:

• Analyze and interpret the data to find patterns, trends, and meaningful insights.
• Organize the findings in a report.
• Leverage the insights obtained to make informed decisions and implement changes in your strategy.

What should a social media analysis report include?

A social media analysis report should cover all the metrics that matter for the brand you're analyzing. For some, it may be engagement, for others follower growth or demographics insights.