Socialinsider is committed to ensuring the security of its users by protecting their information. This policy gives security researchers guidelines for conducting vulnerability discovery activities and instructions on how to submit vulnerabilities to us.
This policy describes what systems and types of research are covered under this policy, how to send us vulnerability reports, and how long we ask security researchers to wait before publicly disclosing vulnerabilities. We encourage you to contact us to report potential vulnerabilities in our systems.
If you make a good faith effort to comply with this policy during your security research, we will consider your research to be authorized and we will work with you to understand and resolve the issue quickly, and Socialinsider will not recommend or pursue legal action related to your research. Should legal action be initiated by a third party against you for activities that were conducted in accordance with this policy, we will make this authorization known.
Under this policy, “research” means activities in which you as a security researcher:
In order to help us understand the reports we recommend that your submission:
Once you’ve established that a vulnerability exists or encounter any sensitive data (including personally identifiable information, financial information, or proprietary information or trade secrets of any party), you must stop your test, notify us immediately, and not disclose this data to anyone else.
The following test methods are not authorized:
This policy applies to the following systems and services:
Any service not expressly listed above, such as any connected services, are excluded from scope and are not authorized for testing.
Additionally, vulnerabilities found in systems from our vendors fall outside of this policy’s scope and should be reported directly to the vendor according to their disclosure policy (if any).
If you aren’t sure whether a system is in scope or not, contact us at [email protected] before starting your research
If there is a particular system not in scope that you think merits testing, please contact us to discuss it first. The scope of this policy can be increased over time.
Information submitted under this policy will be used for defensive purposes only – to mitigate or remediate vulnerabilities.
If your findings include newly discovered vulnerabilities that affect all users of a product or service and not solely Socialinsider, we may share your report with third parties, where it will be handled under their coordinated vulnerability disclosure process.
We will not share your contact information without express permission.
We accept vulnerability reports via [email protected]. Reports may be submitted anonymously.
When you choose to share your contact information with us, we commit to coordinating with you as openly and as quickly as possible.